Case Study
Solecar Sdn Bhd
Solecar Sdn Bhd is Malaysia’s trusted online marketplace for car sales and services, connecting buyers, sellers, and service
The Impact
Lasting Customer Loyalty Built from Reliability and Speed
50%
Faster Order Fulfillment
45%
Increased in Customer Retention
33%
Reduced Stock Discrepancies
The Challenges
Tackling Inventory and Efficiency Challenges in Automotive Retail
Inventory Management Complexity
Struggled to manage a wide range of vehicle, parts and products efficiently, resulting in stock inconsistencies and fulfilment delays.
High Operational Costs
Relied on manual workflows for order processing, inventory updates, and issue handling, causing high cost to operate.
Slow Turnaround Times
Operational inefficiencies contributed to longer service cycles, affecting customer satisfaction and scalability.
Limited Forecasting Capabilities
Inability to predict demand or trends resulted in overstocking, stockouts, and lost sales.
The Solution
Transforming Dealership Operations for the Digital Age
Integrated Ecosystem
Integrated smoothly with existing retail systems for a smooth transition and minimal downtime.
Real-time Visibility
Live inventory tracking and instant transaction updates provided accurate stock insights, improving overall operational responsiveness.
Automated Operations
With automation in place, service became faster and inventory management more accurate and dependable.
Scalable Architecture
Developed a flexible, cloud‑based foundation to accommodate growing product lines and higher order volumes.
