Last Updated: 1 July 2025

Tinkerve Technology Sdn Bhd ("Tinkerve", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.tinkerve.com

Please read this Privacy Policy carefully. By accessing or using our site, you agree to the practices described herein. If you do not agree with this policy, please do not access the website.

1. Information We Collect

We may collect personal and non-personal information from you through various means, including when you visit or interact with our website.

A. Personal Data

Information that identifies you as an individual, such as:

• Full name

• Email address
• Phone number

B. Technical and Usage Data

Information automatically collected when you access the site, including:

• IP address

• Browser type

• Access times

• Pages visited

• Referring URL

• Clickstream behaviour (e.g., navigation patterns, rage clicks)

C. Payment Information

We may collect payment-related data (such as credit card details, card brand, and expiry date) only when you complete a purchase through our platform.

D. Mobile Device Data

Information from your mobile device, including:

• Device ID

• Model and manufacturer

• Operating system version

E. Third-Party Account Data

If you link your account with third-party platforms (e.g., Google or Facebook), we may receive data from those services in accordance with their respective privacy policies

2. How We Use Your Information

We may use the collected information to:

• Deliver personalised content and improve user experience

• Process and fulfill orders or service requests

• Analyse trends and user behaviour

• Send marketing and transactional emails

• Detect and prevent fraud and abuse

• Improve the performance, reliability, and security of our website

3. Disclosure of Your Information

We may share your information with:

• Service Providers: For hosting, analytics, marketing, and customer support

• Business Transfers: In the event of a merger, acquisition, or asset sale

• Legal Authorities: When required by law or to protect legal rights and safety

Note: We do not sell your personal data.

4. Tracking Technologies

We may use various technologies to enhance your experience:

• Cookies: To support site functionality and performance

• Web Beacons: For analytics and tracking

• Heatmaps: To understand user interaction with our pages

You may disable cookies via your browser settings; however, doing so may affect site functionality.

5. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the content, policies, or practices of these third-party platforms.

6. Data Retention

We retain your information:

• As long as your account is active

• As needed to provide you services

• In compliance with legal, regulatory, or business requirements

• Until you request its deletion

7. Your Rights

Depending on your location, you may have rights under applicable data protection laws to:

• Access your personal information

• Correct inaccurate information

• Request data deletion

• Withdraw consent to data processing

• Lodge complaints with regulatory bodies

To exercise any of your rights, please contact us at: [email protected]

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the data.

9. Data Security

We take reasonable technical and organizational measures to protect your data, including:

• Secure TLS encryption

• Regular security updates

• Firewalls and access controls

However, no method of transmission or storage is 100% secure. We strive to protect your information but cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

For questions, concerns, or to exercise your privacy rights, please contact us:

• Email: [email protected]